FAQ

1. What is the address for Mason SBDC?
4031 University Drive, Fairfax, VA 22030

2. What are the Mason SBDC hours of operation?
Monday through Friday from 9 AM – 5 PM, except holidays.

3. What is the first step to obtain counseling?
Fill out the online Service Request

4. What are requirements before meeting 1-on-1 with the counselors?
Someone from our Coordination Team will call you as soon as you complete the online Service Request. Most likely, he or she will ask for a business plan or executive summary before scheduling a meeting.

5. How long is a typical counseling session?
About 60 minutes.

6. Do we allow “walk-ins”?
No, scheduling is handled via the Mason SBDC Coordination Team and all counseling sessions are available by appointment only. Fill out the online Service Request to begin.

7. What is the cancellation policy for all Mason SBDC counseling sessions?
Appointments must be cancelled at least 72 hours in advance; there is a one-month waiting period when rescheduling a missed appointment.

8. What is Mason SBDC’s inclement weather policy?
Mason SBDC follows the Fairfax County Public Schools inclement weather closing decisions – found at http://www.fcps.edu

9. What is Mason SBDC’s holiday closing schedule?
Mason SBDC follows George Mason University’s holiday closing schedule located at http://today.gmu.edu

10. How do you get to Mason SBDC from Vienna/Fairfax-GMU Metro Station (Orange Line)?
Bus:

  • Gold 1 (Heading to GMU Campus) -> Stop at University Dr. at Sager Ave.
  • Mason SBDC is on the opposite side of the stop with 3 min. walk.
  • Mason Shuttle (Heading to GMU Campus) -> Stop at Commerce Building
  • Mason SBDC is on the opposite side of the stop with 3 min. walk.

11. How do you get to Mason SBDC from George Mason University?

  • Drive onto George Mason Boulevard, which will turn into University Drive.
  • On the right, you will pass the Fairfax Fire Department. Turn right on South Street, then left into the parking lot.

12. Where do I park?
You may park free of charge for the duration of your visit in the parking lot behind the Mason SBDC building.

If you have anymore questions, please email us at help@masonsbdc.org.